Delivery time and shipping costs

We do our utmost to deliver your order to you as soon as possible. Orders placed on workdays before 12:00am (local time in The Netherlands), we try to send the same day. However, we are not always able to do this. Sometimes products are not in stock and then the delivery of your order may take a little longer.

The listed prices are exclusive of shipping costs. Shipping costs will be calculated in your shopping cart.

Shipping costs are:
Within the Netherlands: Free for orders over €50, otherwise €4.95
To Belgium: free for orders over €50, otherwise €5.95
Within EU: €15.00
Outside EU:  Will be calculated at checkout. 

Important message for customers outside the EU:

If you are placing an order from a country outside the European Union, please be aware that your order may be subject to customs duties, import taxes or other charges imposed by your country. These additional charges are not included in the product price or shipping costs listed on our website.

Any additional charges are the responsibility of the customer and will not be covered by us. We recommend that you contact your local customs office for more information on applicable import duties and taxes before placing an order.

By placing an order, you agree to any additional charges and responsibility for handling customs formalities in your country.

Delivery is via the PostNL postman or parcel deliverer. In general, delivery will take place within 1 to 2 business days, for shipments within the Netherlands and Belgium. Unfortunately, we cannot guarantee the moment of delivery.